Chicago Bulls

General Information | Chicago Bulls

Chicago Bulls
United Center | 1901 West Madison Street

Chicago, Illinois 60612-2459 | Telephone: 312.455.4000 | Fax: 312.455.4189

American Express Early Entry

Are you an American Express Card Member and want to beat the rush at the gates? You can enter the United Center 30 minutes before doors open! Simply show your American Express Credit Card to Security at Gate 6.

Appearances

Submit a Chicago Bulls Legends Appearance Request with Bob Love or Sidney Green.

Submit a request for one of our Bulls Entertainment Network performers such as Benny the Bull, the Luvabulls and Incredibulls.

ATMs at the United Center

BMO Harris Bank ATMs are located inside the arena and Atrium. They can be found at sections 117 (near Bull Market), 221 (near Stadium Club), 327 (near First Aid), inside the Box Office Lobby (East Atrium) and inside the Atrium near the men and women’s bathrooms.

Ballboys/Ballgirls

All candidates interested in becoming a Chicago Bulls Ballboy/Ballgirl must be between the ages of 16 and 20. Please note that this is a season-long commitment. To apply, complete this form and mail it to the Chicago Bulls, c/o Ballboys/Ballgirls, 1901 West Madison Street, Chicago, IL 60612-2459. Applications will not be accepted at the door. Finalists for full-time ballpersons and alternates will be notified by phone. No follow-up calls, please.

BLUE CROSS/BLUE SHIELD UPGRADE PROMOTION

Don’t forget to bring your BlueCross/BlueShield Illinois insurance card to every Bulls home game for a chance to be upgraded to 100 Level seats! Fans are selected at random by a Bulls Team Member during pregame.

BMO HARRIS BANK SIGN MAKING STATION

Show your pride and cheer on the Bulls! Provided by BMO Harris Bank, posters and markers are available for fans of all ages to create their own signs to display throughout the game! This station is located on the 100 Level concourse.

Box Office

The Box Office is located in the East Atrium. On game days the Box Office is open through half-time. From Memorial Day through Labor Day, the Box Office is open Monday through Friday from 11 a.m. until 6 p.m. After Labor Day, the Box Office is open Monday through Saturday from 11 a.m. until 6 p.m. The Box Office cannot be contacted by phone. Tickets are only available in person. The Box Office will also accommodate for customer service, advance sales as well as ADA sales.

BUD LIGHT GOOD SPORT DESIGNATED DRIVER PROGRAM

The Chicago Bulls promote responsible drinking and positive fan behavior at the United Center and offer fans the Bud Light Good Sport Designated Driver program at all Bulls games. For those guests 21 and over who wish not to consume alcohol while at the United Center, you may sign up for this program at either Gates 2 or 6 Guest Relations booths where you will receive a coupon for one free regular size fountain soda.

BullsKidz

This group of 20 boys and girls perform at six regular season games with up-beat dance routines.

Cameras/Computers

For Bulls games, cameras are allowed into the United Center. Video cameras are also allowed, but cannot be used to record any game action. Tripods of any kind are not allowed. Small tablet devices (such as an iPad) are allowed into the building, but laptop computers are not allowed.

Chicago Bulls Charities

Chicago Bulls Charities is the philanthropic arm of the Chicago Bulls, providing financial support to Chicagoland nonprofit organizations that focus on youth education, health and wellness, and violence prevention. Make a donation to Chicago Bulls Charities.

Chicago Bulls/Sox Training Academy

The Bulls/Sox Academy provides year-round camps, clinics, private lessons and training to thousands of children every year throughout the Chicagoland area. The professional coaching staff of former collegiate, professional players and coaches has learned directly from the Chicago Bulls and White Sox coaching staff. To learn more about their summer camps and training sessions, visit BullsSoxAcademy.com or call 630-324-8221.

CHICAGO BULLS MOBILE APP

Download the brand new version of the Chicago Bulls Official Mobile App for your smartphone. This is the free and official mobile app of the Chicago Bulls. It delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Season Ticket Holders using the app can manage their tickets through ClickTix. Tickets can be downloaded to any smartphone for mobile entry at United Center gates, forwarded for free by email, printed at home, or posted for resale through NBATickets.com.

Chicago Stadium Club

The Chicago Stadium Club is a members-only dining club located on the 200 Lexus Club Level near section 224 with seating for 325 people. The club is open to guests holding tickets to the 200 Level only. The club may be closed during special events such as concerts and family shows. The Chicago Stadium Club remains open one hour post-game.

Children’s Entry

Children under 36″ in height are not required to have a ticket for admission. Any child who enters without a ticket must share a seat with an accompanying adult.

Concessions

Concessions are provided by Levy. Coolers, bottles, cans, thermoses and food are not permitted. Find out more about the dining and beverage options offered at the United Center here.

Contact the Bulls

We want you to be our Sixth Man! Is there a way that the Bulls can make your experience as a fan better? We would love to hear your ideas and we welcome your thoughts, comments or suggestions by calling 312.455.4000.

Crown Royal Whisky Bar

Crown Royal Whisky Bar is open to the public and located between sections 118-119 in the 100 Level above the Ketel One Club.

Directions to the United Center

United Center | 1901 West Madison Street | Chicago, IL | 60612-2459

  • Chicagoland Traffic Updates: Travel Times | Real-time Map
  • Coming from the North:
    Take I-90/94 East (Kennedy Expressway) to the Madison St. exit and make a right onto Madison St. Take Madison West. The building will be on your left. Our address is 1901 W Madison St.
  • Coming from the South:
    Take I-55 North to I-90/94 West to the Madison St. exit and make a left onto Madison St. Take Madison West. The building will be on your left. Our address is 1901 W Madison St.
  • Coming from the East (downtown/loop):
    Take Madison St. West from the city. Again, our address is 1901 W. Madison.
  • Coming from the West:
    Take I-290 East (Eisenhower Expressway) to the Damen St. exit. Take Damen Ave. northbound to Madison St. Make a right onto Madison. The building will be on your right.
  • From O’Hare Airport:
    Take I-90 East (Kennedy Expressway) toward Chicago. I-90 East will merge with I-94 East. Continue on I-90/94 East to Madison St. exit. Take a right onto Madison and proceed west. The building will be on your left.
  • From Midway Airport:
    Take Cicero Ave North to I-55 (Stevenson Expressway). Take I-55 North to I-90/94 West. Take I-90/94 West (Dan Ryan Expressway which turns into the Kennedy Expressway) to Madison St. Exit Madison and make a left onto Madison. The building will be on your left.
  • Emergencies
    In the event of an emergency and the need to contact a fan at a Bulls game arises, call 312.455.4500. If possible, have the seat or suite location available.

Employment/Internship Opportunities

General inquiries regarding Bulls employment and/or internships can be found at Teamworkonline.com.

Espanol: Bulls.com en Espanol

Fan Mail

Fan mail should be addressed to your favorite player(s), care of the Chicago Bulls, 1901 West Madison Street, Chicago, IL 60612-2459.

First Aid

The United Center has two first aid offices, one located on each public concourse across from Sections 115 and 325.

Gates

All United Center gates and windows open 90 minutes prior to game time.

Goose Island Pub

The Goose Island Pub is located across from section 109 and is open to all ticketed guests during events. The Goose Island Pub remains open one hour post-event.

Group Tickets

To request group ticket information, please call 312.455.4000.

Handicapped Seating

Handicapped seating is available everywhere Bulls tickets are sold. View more ticket information. For the hearing impaired: TDD # 312.559.0770.

IncrediBulls

Known for their enthusiasm, energy and comedic antics on the court and in the stands at home games, the IncrediBulls rev up the crowds every night the Bulls take the floor at the United Center.

Jordan Statue

The Michael Jordan statue is one of Chicago’s favorite tourist attractions. Every day people from all over the world come to visit and have their picture taken in front of one of Chicago’s most famous and recognizable landmarks. The Michael Jordan statue is located in the Atrium and has a secure entrance at the East Atrium doors located off of Wood St. The Atrium’s entrances will be open and available to the public Monday-Sunday from 10 a.m.-6 p.m. on non-event days and Monday-Sunday from 10 a.m. to one hour after events, including Bulls and Hawks games and concerts.

KETEL ONE CLUB

The Ketel One Club is a private restaurant/bar for season ticket holders located between sections 118-119 in the 100 Level. Membership is required.

Lost and Found

Lost items may be turned in or claimed at the Guest Relations booths on the 100 Level (Gate 2 and 6) and 300 Level (near section 325). Call 312-455-4500 to inquire about lost items or arrange for the pick-up of items. Items left over 30 days are donated to charity.

Merchandise

Bulls official merchandise is available at the Madhouse Team Store in the North Atrium, the Bull Market in the United Center near section 117 and online at Shop.Bulls.com.

MOBILE ENTRY/ TICKETING

You now have the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. Your smartphone is your ticket to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Bulls.com, ClickTix, TicketExchange, Ticketmaster.com or other United Center approved outlets.

**Tickets in the form of a .pdf cannot be scanned on your smartphone at the gates — Tickets in the form of a .pdf must be printed on paper in advance for entry.

Music

The Chicago Bulls play the song “Sirus” from Eye in The Sky by The Alan Parsons Project during starting introductions. The Bulls’ most popular songs played at the United Center can be purchased on three CDs: The Chicago Bulls Greatest Hits, Vol. I, II and III.

Parking

Public parking is available on all four sides of the United Center. Parking prices range from $24 to $40 depending on the lot selected. (Buses can park in Lot B at the corner of Damen Ave. and Warren Blvd. Handicapped parking is located in Lot G on the west end of the United Center off of Damen Ave.) Parking can be purchased on a first-come, first-served basis upon arrival, or in advance by visiting www.ticketmaster.com.

Photographs

Fans are permitted to take photographs from their seats. However, video, flash photography and moving about are prohibited.

Public Transportation (Metra and CTA)

Taking CTA to the United Center: #19 United Center Express buses begin/end their trips at Michigan/Randolph.

To United Center:
Buses no longer serve stops along Michigan at Chicago, Superior, Erie, Ohio, Illinois, Hubbard and South Water.

More frequent service operates from Michigan/Randolph approximately every 10 minutes, starting 90 minutes before events until start of event.

From United Center:
Buses no longer serve stops along Michigan at South Water, East Wacker, Hubbard, Grand, Ontario, Huron and Chicago.

Buses operate from the United Center every few minutes until one hour after events end.

For the latest, most up to date information, visit the Chicago Transit Authority online.

Easy connections can be made from CTA train lines and three Metra terminals: Randolph St., NorthWestern, and Union Stations. Every 12 minutes starting for 2 hours before the game and buses wait for you after the game.

Radio

All Chicago Bulls games can be heard live on WLS-AM 890 and the Bulls Radio Network.

Rental Suites

View information on United Center suite rentals.

Scoreboard Messages

If you want Benny the Bull to visit your seats during the game, get a photo on the court with your group during pre-game or just schedule a scoreboard message, we can accommodate your request! Take at look at the packages available and place your order today!

Season Tickets

Don’t miss your chance to become a Season Ticket Holder! Add your name to the wait list today! To request season ticket information, call the Bulls Ticket Department at 312.455.4000.

Seating Capacity

The United Center seating capacity for Bulls games is 20,917. Any attendance number announced above that includes standing room tickets.

Smoking

The United Center became a smoke-free facility on Jan. 16, 2006. In accordance with the Chicago Clean Indoor Air Ordinance of 2005, all forms of smoking are prohibited throughout the entire building. An outdoor smoking area is available to guests during all events at the United Center. The designated area is located outside Gate 7 and can be accessed by reverse scanning your ticket before you exit. You will then re-enter the arena through Gate 6.

Staff Directory

View the Chicago Bulls staff directory.

Television

Chicago Bulls games are televised by WGN-TV, Comcast SportsNet Chicago and WCIU-TV. View a list of broadcast dates and times. Additionally, with NBA League Pass, you will be able to see up to 40 out-of-market regular season games a week. Games included in NBA LEAGUE PASS are in addition to those available on ABC, TNT, NBA TV, ESPN, ESPN2 and your local networks (such as a regional sports network and/or over-the-air station).

Ticket Information

For all season and/or group ticket questions or inquiries, please contact the Bulls at 312.455.4000 or visit our Tickets & Arena Information page. For information about single game ticket availability and prices, call 1-800-4NBA-TIX.

Will Call

Will Call is located at the Box Office in the atrium on the east end of the United Center. It can be accessed through the Wood St. entrance off of Lot H. Will Call windows open 90 minutes prior to game time. Tickets left at will call cannot be confirmed in advance by phone or online. A photo ID is required to pick up tickets.

Wheelchairs

Wheelchair escorts are provided by Guest Services. Please ask any United Center team member for assistance.

UNITED CENTER FAN ASSIST PROGRAM

The UC Assist Program will help provide a fast resolution to any game day problems that may occur inside the United Center. If you observe inappropriate behavior near your seats—obscene language, drunkenness, fighting, smoking, etc.—please alert United Center security by texting: ucassist followed by the section and row where the problem is occurring, and a brief description of the issue to 69050. Your phone number and identity will remain confidential. Once your text has been sent, you will receive a bounce-back message confirming receipt. United Center security personnel will then respond to your location to issue the appropriate warning(s). If the problem continues, security will take further action, which may include removing the unruly fan(s) from the building. Participation in this service is free of charge but standard carrier text messaging and data charges will apply. To quit, text STOP to 69050.

United Center

For information about the United Center, please reference their frequently asked questions. For the Bulls and NBA Fan Code of Conduct, click here now.

Visitor’s Guide
Frequently Asked Questions
Accessibility Guide

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